How To Survive Software Go-Live When Training Materials Aren't Ready

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Nigel Wilson Linkedin Icon
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Your go-live date is set. The project team has been working for months. System testing is nearly complete. And then someone asks: "What about user training?"

This scenario plays out in IT projects everywhere. The go-live date is fixed, stakeholders have been notified, vendors are scheduled, and business plans depend on it. But user training materials aren't ready. In fact, they haven't been started.

For IT project managers and L&D teams, this creates intense pressure. You need comprehensive training materials, and you need them fast. This blog explores why training always becomes a last-minute scramble and how rapid software training development methods help you survive go-live pressure.

Why Training Always Gets Squeezed

The Planning Problem

IT projects allocate time for requirements gathering, development, testing, and deployment. Training? It often gets a footnote. "We'll handle training materials closer to go-live" becomes the plan.

The assumption is that training documentation is straightforward, just capturing what the system does. But by the time the system stabilises enough to document, go-live is weeks away, not months.

The Change Problem

Even when teams start training materials early, constant changes invalidate the work. Screenshots become outdated. Procedures change. Features get added or modified. Every system update means redoing training materials.

By go-live, you might have attempted documentation three times, but nothing is current. The employee training materials you created two months ago don't match what users will see.

The Resource Problem

The people who understand the system best are busy configuring it, testing it, and fixing issues. Getting their time to explain procedures for documentation purposes competes with critical project tasks.

Training material creation gets delayed because subject matter experts simply aren't available until the last minute.

The Pressure Point

All these factors converge at the worst possible time. Two weeks before go-live, you realise training materials are inadequate or non-existent. But the date can't move. Users need training. Panic sets in.

What Every Successful Software Go-Live Needs

Complete Coverage

You can't launch with partial training materials. Users need documentation for all (not just critical) procedures they'll perform. Missing even one key process creates support nightmares after launch.

Multiple Formats

Different situations need different training materials. Initial training sessions need presentation slides. On-the-job reference requires quick guides. Detailed procedures need comprehensive documentation. International audiences need materials in multiple languages. You can't deliver just one format.

Professional Quality

Hastily created materials with inconsistent formatting and unclear instructions create more confusion than help. User training materials need to look professional and be easy to follow, even when created quickly.

Immediate Availability

Training materials must be ready when training starts. There's no "we'll finish documentation after go-live." Users need materials in hand during training sessions and at their desks when they start using the system.

Why Traditional Methods Fail Under Pressure

Manual Documentation is Too Slow

Traditional methods involve capturing screenshots, pasting them into documents, adding descriptions, formatting everything, and creating multiple versions for different formats. This process takes days or weeks for comprehensive training materials. When you only have days before go-live, traditional documentation methods guarantee failure.

Editing Takes Forever

When changes happen (and they always do in the final weeks), updating traditional documentation is painful. Find the affected pages, take new screenshots, paste them in, adjust formatting, and update all related materials. Hours of work for simple changes.

Quality Suffers Under Pressure

When rushing to meet go-live deadlines with traditional tools, quality suffers. Formatting becomes inconsistent. Screenshots are poorly cropped. Instructions are unclear. The pressure to finish fast compromises quality.

How Rapid Software Training Development Changes The Game

Speed Through Automation

Rapid authoring tools fundamentally change what's possible under time pressure. Instead of manually formatting every page, automation handles layout, design, and the application of corporate standards.

Capture a procedure once, and the system generates formatted documentation automatically. What traditionally took hours takes minutes. This speed transforms impossible deadlines into achievable targets.

Multi-Format Output

Creating slides, documents, and videos separately multiplies the work. Rapid software training development tools generate all formats from one effort.

Document a procedure once, and instantly get PowerPoint slides for training sessions, PDF guides for reference, and videos for self-paced learning. This multi-format capability is essential when time is short.

Easy Updates

System changes in the final weeks before go-live don't derail everything. Update the procedure once, regenerate all formats, and you're done. No hunting through multiple files. No reformatting. Just quick updates that keep training current.

How Runthru Software Solves The Go-Live Training Crisis

Runthru helps solve this challenge. When IT projects change at warp speed and go-live dates are fixed, you need training materials fast and Runthru's rapid authoring capabilities are designed to handle exactly these high-pressure situations.

Rapid Content Creation

Capture procedures using simple screen recording as you work through them. Annotate screenshots to highlight key steps, no design skills needed. The system automatically formats everything to your corporate standards.

This speed is critical under go-live pressure. Subject matter experts can document procedures in minutes, not hours. Even with limited availability, they can capture essential training materials quickly.

Automatic Formatting

Forget PowerPoint formatting nightmares, training documents get formatted automatically. Runthru Instruction’s intelligent design engine handles layout, sizing, and branding. Content creators focus on accuracy, not formatting.

This feature is what makes creating comprehensive employee training materials possible in compressed timeframes. Hours of formatting work disappear.

Multi-Format Generation

Create content once, and Runthru generates all formats you need automatically. Training slides, user guides, quick reference materials, and videos, all from your single source content.

When you're two weeks from go-live, this capability is the difference between partial training materials and complete coverage.

Built For Change

Updates in your system? No stress, with Runthru you can update the training quickly. Swap screenshots while keeping all the steps in place. Make changes once, regenerate everything, done. This "handle change with ease" capability is essential in the final weeks when systems are still being refined.

Share Training Where Teams Already Work

Once you create your training materials, you can share them through the platforms your employees already use - SharePoint, Teams, ServiceNow, and Confluence. No need to create separate versions or worry about format compatibility. Your comprehensive user training materials work seamlessly across these systems, making it easy for employees to access training content wherever they need it. This eliminates the time-consuming step of recreating content for different platforms before go-live.

Multilingual Training Support

For global IT implementations Runthru's AI-powered translation capabilities help you create training materials in over 100 languages. If your go-live involves multiple regions or countries, you can generate translated versions of your IT training materials quickly, ensuring all users have access to software training in their preferred language without multiplying your documentation effort.

Surviving Your Next Software Go-Live

The pattern is predictable. Go-live dates get set early. Training planning happens late. Pressure builds. But the outcome doesn't have to be chaos.

Modern rapid authoring tools eliminate the manual bottlenecks that make traditional IT training development so time-consuming. When formatting happens automatically, when multiple formats generate from one effort, and when updates take minutes instead of hours, compressed timelines become manageable.

Companies using Runthru software consistently report creating complete software training materials in days rather than weeks. The transformation isn't about working faster, it's about removing the friction that slows traditional IT training workflows.

Facing a tight software go-live deadline? Ready to handle your next go-live with confidence? Contact us to see how Runthru's rapid software training development capabilities can help your IT project team deliver comprehensive user training materials on time, every time.

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